In the app
- Open Sagnorva and go to Me.
- Scroll down and tap Delete my account.
- Confirm. Your account is closed straight away.
Without the app
Email [email protected] from the email address on your account, with the subject “Delete my account”. We’ll confirm by email.
What we delete, and what we keep
- Deleted straight away: your profile, photo, uploaded books, sign-in sessions and notification settings.
- Kept only as long as the law requires: payment and payout records (for tax and accounting), and records of safety reports and bans (to keep the community safe), separated from your name and email.
Storytellers: any pending payouts are paid before your account closes, and identity-check records are kept only as long as the law requires.